Customer Journey shows the timeline view of your customer's actions (activities) in time. Alongside each journey you can view details about the customer attributes that come from the customer table.
- Let support reps to see a timeline view of a customer's prior behavior
- Debug data or tracking issues
- Gain intuition about your customer
What's in this video?
- 0:10 Open Customer Journey
- 0:15 All Customer View
- 0:32 View a Specific Customer's Journey
- 0:55 View Details of Each Activity
- 1:33 See Revenue Generating Activities
- 1:57 View Customer Attributes
- 2:13 Useful Ways to Use Customer Journey
- 3:09 Viewing Customer Journey from within a Dataset
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Updated 3 months ago