source_id to handle identity resolution.
Narrator uses a single unique global customer identifier and maps any
source_id to that unique identifier.
For this doc, let's assume your identifier is an
More on: Choosing your Customer Identifier
If you are writing a transformation to create an activity, do you always have the
source_idor this activity will not be associated a customer.
You need to use an identifier that represents the person which is unique in that system for that user. The
source is the name of the system (ie.
'intercom') and the
source_id is the unique identifier for that customer.
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